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Rules

TERMS AND CONDITIONS OF THE ONLINE STORE

§1 General Provisions

  1. The online store available at www.intersell.pl is operated by:

INTERSELL Technologie Światłowodowe Polska Sp. z o.o.
ul. Sosnowa 2B
55-300 Szczepanów
Poland

NIP (Tax ID): 7811934243
REGON: 365669950
KRS: 0000642513
Share capital: 5000 PLN

Contact details:

email: sklep@intersell.pl
phone: +48 71 307 07 55

  1. These Terms and Conditions define the rules for using the online store, placing orders, concluding sales contracts, delivery, payment methods, withdrawal from the contract and complaint procedures.

  2. These Terms and Conditions are available on the website free of charge in a form allowing the Customer to download and store them.

§2 Definitions

Seller – INTERSELL Technologie Światłowodowe Polska Sp. z o.o.

Store – the online store available at www.intersell.pl

Customer – a natural person, legal person or organizational unit making a purchase in the store.

Consumer – a natural person making a purchase not directly related to their business or professional activity.

Entrepreneur with consumer rights – a natural person conducting business activity who concludes a contract directly related to their business but not of a professional nature.

Product – a movable item offered in the store.

Sales Contract – a sales agreement concluded between the Customer and the Seller through the online store.

§3 Conditions of Using the Store

  1. Orders may be placed via the online store 24 hours a day.

  2. In order to use the store the following are required:

  • a device with internet access

  • a current web browser

  • an active email address.

  1. All prices displayed in the store are gross prices and include VAT.

  2. Delivery costs are indicated during the order process.

§4 Placing Orders

  1. In order to place an order the Customer must:

  • select a product

  • add the product to the shopping cart

  • select a delivery method

  • select a payment method

  • provide delivery details

  • confirm the order using the button “Buy and Pay”.

  1. After placing the order the Customer receives an order confirmation by email.

  2. The Sales Contract is concluded once the Seller confirms the order.

§5 Payments

The store offers the following payment methods:

  • bank transfer

  • electronic payments

  • cash on delivery (if available).

§6 Delivery

  1. Delivery is carried out within Poland unless otherwise agreed.

  2. Estimated delivery time is indicated on the product page.

  3. Deliveries are made through courier companies or logistics operators.

§7 Right of Withdrawal

  1. A Consumer or an Entrepreneur with consumer rights may withdraw from the contract within 14 days without providing a reason.

  2. The withdrawal period expires 14 days after the day on which the Consumer acquires possession of the goods.

  3. To exercise the right of withdrawal the Consumer must inform the Seller of their decision by:

  • email

  • withdrawal form

  • written statement.

  1. The Consumer must return the goods within 14 days from withdrawal.

  2. The Consumer bears the direct cost of returning the goods.

  3. The Seller will reimburse payments within 14 days from receiving the withdrawal statement.

§8 Complaints

  1. The Seller is liable for the conformity of the goods with the contract under applicable consumer law.

  2. The liability period is 2 years from the delivery date.

  3. Complaints may be submitted to:

sklep@intersell.pl

  1. The Seller will respond to the complaint within 14 days.

§9 Personal Data

The administrator of personal data is the Seller.

Personal data are processed in accordance with:

  • the GDPR regulation

  • Polish personal data protection laws.

Detailed information is available in the Privacy Policy.

§10 Out-of-court dispute resolution

Consumers may use the EU Online Dispute Resolution platform:

https://ec.europa.eu/consumers/odr

§11 Final Provisions

  1. Matters not regulated in these Terms shall be governed by Polish law.

  2. The Seller reserves the right to change these Terms if required by law or changes in the store functionality.

WITHDRAWAL FROM CONTRACT FORM

(complete and return this form only if you wish to withdraw from the contract)

Addressee:

INTERSELL Technologie Światłowodowe Polska Sp. z o.o.
ul. Sosnowa 2B
55-300 Szczepanów
Poland

email: sklep@intersell.pl

I hereby inform you that I withdraw from the contract of sale of the following goods:

Product name:

Order number:

Date of order:

Date of delivery:

Consumer name:

Consumer address:

Signature (only if this form is submitted on paper)

Date